Mastering Civility
Dr. Christine Porath
Professor | University of North Carolina at Chapel Hill
Renowned Author & Speaker
Tulsa
Downtown DoubleTree
616 W 7th St
Thursday, March 27th
11:30 a.m. - 1:00 p.m.
Premium Members: Free for the number of pre-paid registrants included in membership
Members: $50
Non-Members: $60
Menu
TBA
CPE Details:
1. Instruction Delivery Method: Group Live Instruction
2. Prerequisites: None
3. Category: Behavioral Ethics (Non-Technical)
4. Attendance requirement: 50-minute presentation
5. Refund or cancellation policy: refunds not available after event
6. Complaint resolution policy: email mary@okethics.com with concerns
7. Advanced preparation: none
Content reviewer: Executive Director & CPE Coordinator
Program Description:
Incivility can fracture a team, splintering members’ sense of psychological safety and hampering team effectiveness. Dr. Christine Porath will discuss how civility and trust can improve performance and enhance team science: by reciprocating respectful actions, we can create a more inclusive climate, and enable greater trust and collaboration. She will discuss the importance of self-awareness and share recommendations and skills for improving communication across differences. Porath will also provide insights on what we can do to boost our effectiveness in helping to create a thriving environment grounded in your organization or your values.
Key Takeaways:
1. List three costs of incivility (e.g., mental health, performance, stress) and three benefits of civility (e.g., inclusion, collaboration, performance) to clients, their teams, and their organizations.
2. Describe one method for helping a person, clinician, or leader reflect on how civil they are so they are able to link the consequences to their actions.
3. Discuss how rudeness, incivility and negativity is contagious based on scientific evidence.
4. Provide individuals with several antidotes to incivility to better cope with the effects on them and those they interact with.
About the Speaker:
Christine Porath is a professor at Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. Her research focuses on how to help people and communities thrive.
Her speaking and consulting clients include Google, United Nations, Microsoft, World Bank, World Health Organization, International Monetary Fund, National Institute of Health, Cleveland Clinic, Southwest, MD Anderson, Department of Labor, Department of the Treasury, and Department of Justice.
Christine is a frequent contributor to the Harvard Business Review,
and written for the New York Times, Wall Street Journal, and Washington Post. She has taught in various Executive programs at Harvard, Georgetown, and the University of Southern California (USC). Porath is author of Mastering Community, and Mastering Civility and co-author of The Cost of Bad Behavior.
Before getting her Ph.D., she worked for International Management Group (IMG), a leading sports management and marketing firm. Porath received her Ph.D. from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. She earned her bachelor's degree in economics from College of the Holy Cross where she was a member of Phi Beta Kappa as well as the women’s basketball and soccer teams.
